Apple sued for damage to customers due to broken watch screen

2021-12-13 09:18:31 By : Mr. William Chang

The proposed class action was brought by four Apple Watch customers

Apple's watch is not what it describes. A group of customers claimed in the lawsuit that it claimed to have defects that could cause harm. Customers said that Apple is keen on compactness and failed to provide enough space inside the watch to accommodate the expansion of the internal battery. According to the customer, the watch screen may fall off, crack or shatter as a result.

The client stated in a complaint filed in the Federal Court of Oakland, California on Thursday: "A separated, broken or cracked screen is a material and unreasonable safety hazard."

The proposed class action lawsuit was brought by four Apple Watch customers. The complaint included a photo in which a customer had a deep scratch on her arm, allegedly caused by the peeling off of her Series 3 Apple Watch screen.

"The screen is made of Ion-X glass (aluminum model) or sapphire crystal glass (stainless steel and titanium models), and each screen has sharp edges on the four sides," the customer said.

The lawsuit alleges that Apple violated various consumer protection laws when it released its products with knowledge of the defects.

The organization aims to represent anyone who bought any model of Apple Watch from the first generation in 2015 and continued until last year. Owners of this year's model are not included.

Apple did not immediately respond to a request for comment.

In 2019, the company announced a plan to replace the broken screens of aluminum series 2 and 3 watches for free.

The company stated on its website: "Apple has determined that in rare cases, cracks may appear on the rounded edges of the screen."

The case is Smith v. Apple, Inc, 4:21-cv-09527, District Court for the Northern District of California (Oakland).

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